How to Submit a Purchase Order
You may order Shadowbox Press products directly from us with a purchase order (PO), enabling you to receive the product before payment is due.
A purchase order is an official and binding document issued to a vendor authorizing the expenditure of funds for goods and services. A purchase order creates an "encumbrance" or "lien" dedicating funds at the time the purchase order is originated by the purchasing department.
Please direct purchase order questions to 888-796-6333, or send an email to sales@shadowboxpress.com.
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Where to Send Your Purchase Order
Shadowbox Press must receive a signed copy of a purchase order before any order can be processed. Purchase orders should be issued to "Shadowbox Press" and can be sent by mail or email.
By Mail:
Shadowbox Press
P.O. Box 268
Richfield, OH 44286
P.O. Box 268
Richfield, OH 44286
By Email:
Send your signed purchase order as an attachment to sales@shadowboxpress.com (Adobe PDF is the preferred file format).
If you need a W9 form to issue a Purchase Order, please contact us at sales@shadowboxpress.com.
All purchase orders must include the following information:
- Purchase order (PO) number
- Complete bill-to and ship-to addresses
- Purchasing agent's (or buyer's) signature and phone number
- Complete description of the product(s) being ordered, including correct price. Shipping and sales tax, if applicable (OH only) will be added to your order.
- Payment terms
- All payments must be in U.S. dollars
Tax Exempt Orders
Automatic tax exempt orders are orders that are shipped outside the state of Ohio. Tax exempt orders within the state of Ohio must include a copy of your tax exempt certificate. Because of Ohio State tax laws, we are unable to accept a tax exempt number written on the actual PO as sole proof of exempt status.
Your order will be shipped within 48 hours. To inquire about the status of your purchase order, email sales@shadowboxpress.com. Please include your purchase order number.
Thank you for your interest in our products!